Privacy Policy
Effective Date: August 13, 2026
Avina Health (“Avina Health,” “Avina,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and disclosed when you visit www.avina-health.com (the “Website”).
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the public Avina Health Website.
Avina provides clinical pharmacy services to healthcare organizations. Information that Avina may receive or maintain in connection with services provided to health plans, medical groups, healthcare providers, or other clients is governed by applicable agreements, healthcare privacy laws, and other legal requirements and is outside the scope of this Website Privacy Policy.
To the extent Avina receives or maintains protected health information (“PHI”) subject to the Health Insurance Portability and Accountability Act (“HIPAA”), that information is handled in accordance with applicable HIPAA requirements.
The Website contact form is intended for general business inquiries only. Please do not submit patient-specific medical information, prescription information, insurance information, Social Security numbers, or other sensitive health or financial information through the Website contact form.
2. Information You Provide to Us
When you use the Website contact form, we may collect information that you voluntarily provide, including:
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Name
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Telephone number
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Email address
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Subject of your inquiry
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Any other information you choose to provide in your communication
We use this information primarily to respond to your inquiry and communicate with you regarding Avina Health and its services.
3. Information Collected Automatically
When you access the Website, certain technical information may be collected or processed automatically by Avina or service providers that support the Website.
Depending on your device, browser, privacy settings, and Website activity, this information may include:
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Internet Protocol (IP) address
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Browser and device information
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Operating system
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Date and time of access
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Pages or Website features accessed
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Referring website or page
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General technical and usage information
This information may be used to operate, maintain, secure, troubleshoot, and improve the Website.
4. Cookies and Similar Technologies
The Website uses cookies and similar technologies that support Website functionality, security, and privacy-preference management.
We use Usercentrics for Wix as our Website consent-management platform. Depending on your location and applicable law, you may be presented with choices regarding non-essential Website technologies.
You may use the Website's privacy controls to review or change your preferences.
Essential Technologies
Certain technologies are necessary to operate, secure, and maintain the Website. These may include technologies used for:
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Website content management
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Website functionality and navigation
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Website and form security
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Spam and bot prevention
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Privacy and consent management
Essential technologies may operate without a separate consent choice where permitted by applicable law.
Non-Essential Technologies
If Avina introduces non-essential Website technologies in the future, such technologies will be managed through our privacy and consent-management tools where appropriate or required by law.
5. Google reCAPTCHA
The Website uses Google reCAPTCHA or related Google security technology to help protect Website forms from spam, bots, fraud, and automated abuse.
In connection with providing this service, Google may process technical information associated with your device, browser, IP address, or interaction with the Website.
Avina uses reCAPTCHA for Website security and fraud-prevention purposes and not for targeted advertising.
Your use of reCAPTCHA may also be subject to Google's applicable privacy practices and terms.
6. Third-Party Website Services
Avina uses third-party service providers to operate and secure the Website. These may include:
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Wix, which provides Website hosting, content management, and Website functionality
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Usercentrics, which provides Website privacy and consent-management functionality
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Google, which provides reCAPTCHA security functionality and may provide Website display resources such as hosted fonts
These service providers may process limited technical information as necessary to provide their respective services.
Avina does not control the independent privacy practices of third-party providers. We encourage you to review their privacy policies for additional information.
7. How We Use Information
We may use information collected through the Website to:
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Respond to inquiries
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Communicate with prospective or existing business partners
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Provide information regarding Avina Health and its services
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Operate and maintain the Website
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Protect the Website against spam, fraud, abuse, and security threats
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Troubleshoot technical issues
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Improve Website functionality and user experience
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Maintain appropriate business records
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Comply with applicable laws and legal obligations
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Protect Avina's rights, property, security, or interests
The Website contact form is not intended for providing patient-specific clinical services, medical advice, or emergency assistance.
8. How We Disclose Information
We may disclose information collected through the Website to service providers that perform services on our behalf, including Website hosting, development, maintenance, security, communications, and consent management.
We may also disclose information when reasonably necessary to:
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Comply with applicable law, regulation, subpoena, court order, or other legal process
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Respond to lawful governmental requests
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Detect, investigate, prevent, or address fraud, security incidents, or unlawful activity
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Protect the rights, property, safety, or security of Avina Health or others
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Facilitate a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law
9. Sale, Sharing, and Online Advertising
Avina Health does not sell personal information collected through www.avina-health.com for monetary consideration.
Avina does not currently use www.avina-health.com for targeted advertising, remarketing, or cross-context behavioral advertising.
Based on the Website's current configuration, Avina does not use third-party advertising technologies to track visitors across unrelated websites for advertising purposes.
If Avina's Website practices materially change in the future, we will update this Privacy Policy and our Website privacy controls as appropriate.
10. Browser Privacy Signals and Tracking Choices
Avina does not currently use the Website to track individual visitors over time across unrelated third-party websites for targeted advertising purposes.
Because Avina does not currently engage in this type of cross-site behavioral tracking through the Website, browser “Do Not Track” signals do not result in a separate change to our Website practices.
You may manage available non-essential Website technologies using the privacy-settings control provided on the Website.
Where applicable law requires us to recognize a legally valid browser-based privacy preference signal, we will process such signals as required by law.
11. California Privacy Rights
California residents may have rights regarding their personal information under applicable California privacy laws.
If and to the extent applicable law provides such rights, they may include rights to request information regarding personal information collected about you, request access, correction, or deletion of certain personal information, and exercise applicable rights regarding the sale or sharing of personal information.
The availability and scope of these rights depend on the law applicable to Avina and the information involved.
To make a privacy-related inquiry or request, please contact Avina using the information in the Contact Us section below.
We may take reasonable steps to verify your identity before responding to certain requests.
12. Data Retention
We retain information collected through the Website for as long as reasonably necessary to:
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Respond to inquiries
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Maintain appropriate business records
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Operate and secure the Website
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Comply with legal and regulatory obligations
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Resolve disputes
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Protect Avina's legal rights
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Support legitimate business purposes
Information maintained outside the Website in connection with Avina's clinical pharmacy services may be subject to separate contractual, healthcare, or regulatory retention requirements.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information collected through the Website from unauthorized access, use, disclosure, alteration, or loss.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
For this reason, please do not submit patient-specific medical information, prescription information, Social Security numbers, financial account information, or other sensitive information through the general Website contact form.
14. Children's Privacy
The Website is intended primarily for healthcare organizations, providers, business partners, and other professional audiences and is not directed to children under 13.
Avina does not knowingly collect personal information from children under 13 through the Website.
15. Links to Other Websites
The Website may contain links to websites or services operated by third parties.
Avina is not responsible for the privacy, security, content, or practices of independently operated third-party websites or services.
We encourage you to review the applicable privacy policy before providing personal information to a third-party service.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
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Our Website
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Technologies used on the Website
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Our privacy practices
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Applicable laws or regulations
When this Privacy Policy is updated, we will revise the Effective Date shown at the top.
If a change is material, we may provide additional notice where appropriate or required by law.
Use of the Website alone does not constitute consent to optional Website technologies where consent or another privacy choice is required.
17. Contact Us
If you have questions regarding this Privacy Policy, information collected through the Website, or Avina's Website privacy practices, please contact us through the Contact Us form at:
Please do not include patient-specific medical, prescription, insurance, financial, or other sensitive information in a general privacy inquiry submitted through the Website.